Shipping policy

Shipping Policy

Last Updated: August 2026

Thank you for shopping with The Spice Cabinet. Every order is prepared and packed with care to ensure it reaches you in the best possible condition.

Order Processing

Orders are typically processed within 1–2 business days after successful payment.
Orders placed on Sundays or public holidays will be processed on the next business day.
During festive seasons, new product launches, or promotional events, processing times may be slightly longer.

You will receive an email and/or SMS with tracking details once your order has been shipped.

Delivery Timelines

Estimated delivery times are:

Metro Cities: 2–5 business days
Other Cities & Towns: 3–8 business days
Remote Locations: 5–10 business days

Please note that these are estimated delivery timelines and may vary depending on the courier partner, weather conditions, festivals, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before payment.

From time to time, we may offer free shipping promotions, which will be communicated on our website or social media channels.

Order Tracking

Once your order has been dispatched, you will receive a tracking link via email and/or SMS. You can use this link to monitor the status of your shipment.

If you do not receive tracking details within 48 hours of placing your order, please contact us at support@thespicecabinet.in.

Delivery Attempts

Our courier partners usually make 2–3 delivery attempts.

If delivery cannot be completed due to:

Incorrect or incomplete address
Incorrect phone number
Customer unavailable
Customer refusing delivery

the shipment may be returned to us. Any additional shipping charges for re-dispatching the order may be borne by the customer.

Incorrect Shipping Information

Please ensure that your shipping address, contact number, and email address are accurate before placing your order.

The Spice Cabinet cannot be held responsible for delays or failed deliveries resulting from incorrect information provided during checkout.

Damaged or Tampered Packages

If your package appears damaged or tampered with at the time of delivery:

Please refuse delivery if possible, or
Record a video while opening the package.
Contact us within 48 hours at support@thespicecabinet.in with your order number and clear photographs or videos.

Claims made after this period may not be eligible for replacement.

International Shipping

International shipping is currently available to selected countries.

Please note that:

Delivery timelines vary by destination.
Customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their destination country.
Customs clearance procedures may occasionally cause delays beyond our control.
The Spice Cabinet is not responsible for shipments delayed, held, or rejected by customs authorities.